Your information, handled responsibly.

Who we are

FenzoPro is the window and door systems brand of BioPulse Solutions Pvt Ltd, a company based in Hyderabad, Telangana, India. We fabricate and supply uPVC and aluminium windows and doors, commercial and cleanroom doors, accessories and interiors, and we operate a dealer portal for our authorised partners. If you have any question about this policy or your information, write to us at info@biopulsesolutions.com or call +91-7993636010.

What we collect

• Enquiry and quote requests: your name, email address, phone number, city and the details you share about your project.
• Catalogue downloads: your name and mobile number, which we verify with a one-time password (OTP) before the download starts.
• Dealer portal accounts: your business details, login credentials, billing information, and the quotes, orders and documents you create in the portal.
• Communication records: messages you send us by email, phone, WhatsApp or our forms, so we can respond and follow up.
• Basic technical data: standard web server information such as browser type and pages visited, used to keep the site working and improve it.

How we use it

• To respond to your enquiries, prepare quotes and service your orders.
• To deliver catalogues, brochures and documents you request.
• To operate your dealer portal account, if you are an authorised partner.
• To send updates about your quotes, orders and shipments.
• To send occasional marketing or product updates, only where you have asked for them — every marketing email includes an unsubscribe link.

Who we share it with

We do not sell your information. We share it only with service providers who help us operate — for example, providers that deliver our email and OTP messages, host our website and database, and process payments on our behalf — and only to the extent needed for them to do that work. We may also share information where required by law.

How we protect it

Access to dealer portal accounts is protected by individual logins, and administrative access is limited to authorised FenzoPro staff. We use encrypted connections for data sent to and from our website. No method of transmission or storage is completely secure, so please avoid sending sensitive documents that are not needed for your enquiry.

Your choices

• You can unsubscribe from marketing emails at any time using the unsubscribe link in the email.
• You can ask us to access, correct or delete the information we hold about you by writing to us.
• You can choose not to submit a form or download a catalogue — browsing the site does not require it.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page, with the date of the most recent change shown at the top.

Contact us

BioPulse Solutions Pvt Ltd · Cherlapally IDA, Phase-2, Hyderabad, Telangana 500051
Email: info@biopulsesolutions.com · Phone: +91-7993636010